| Issue ID | 1033512 |
| Internal NHTSA # | 10559997 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C350 |
| Model Year | 2008 |
| File date | 09/01/14 |
| Component | ELECTRICAL SYSTEM:IGNITION:SWITCH |
| Product type code | VEHICLE |
| Description of the problem | When the key was placed in the ignition, the key was not recognized. The car would not start and the steering wheel remained locked. A message on the dash advised to remove the key. This was not a battery issue. The lights, radio and car locks worked fine. The car has been towed to the dealership and i am waiting for the outcome. It is interesting that the tow company that picked up my vehicle advised me that they had towed approximately 30 mercedes in the last 2 week and that approximately 20 of them were experiencing the same complaints. Prior to this occurrence, the weather had been unusually cold, down to the single digits. On the morning of the incident, the weather had warmed up. I have been reading that the trouble may be caused by the electronic ignition switch. |
| Vehicle Mileage at Failure | 69500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BALTIMORE, MD |
| VIN pattern | WDDGF56X28FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |